Adjustments in CareStack are a way to reconcile the differences between the expected payments and those received from insurance carriers and patient contributions. They can either add or reduce the receivables from the patient's side. They can also be used for adding discounts against treatments and treatment plans while planning treatment or when collecting payments.
Let's see how we can add a new custom Adjustment Code and set up default Adjustment Codes for Collection Fees / Discounts / Sales Tax.
To add new Adjustment Codes in scenarios where the existing codes do not apply, perform the steps below.
- Navigate to the System Menu > Practice Settings > Codes > Adjustment Codes.
- Click on the +Add New Adjustment Code button on the top right.
- Enter details for the Payment Adjustment Code.
- Click Save once you are done.
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Note: You can make the Adjustments count towards the Production or Collection, deduct or add to the Patient, and add it as an Amount or Percentage. The Profile section dictates which user profiles can use the Adjustment Code(s). |
- Once saved, you will see a notification on the top right as 'Adjustment codes added successfully.'
Practices can use this simple guide to learn about adding new adjustment codes or setting default codes in CareStack.