Using Kiosk Mode inside Patient Connect, patients can take care of many tasks from the reception area. These items can be completed on a practice's tablet, computer, or most devices with full Google Chrome functionality. The items are:
- Check-in upon arrival
- Confirm their details
- Verify and update Insurance information
- Fill out and sign any necessary documents
The office can use Office Mode inside Patient Connect to have patients sign consents, and treatment plans, and review other forms electronically while in an operatory.
How to Enable Patient Connect
Perform the steps below.
- Navigate to the System Menu > Practice Settings > Portal > Patient Connect.
- On the General Settings tab that appears, click Edit on the desired Location listed under the Select Locations to enable or disable the kiosk section.
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Note: Only enabled locations will be visible from the drop-down list in the Kiosk Mode. If you do not see the location you want, reach out to your Super Admin or CareStack Support (if you are the Super Admin and cannot set up the desired location). |
- Select the Enabled option under the Access column to enable access.
- Choose Save.
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Note: It is mandatory to populate the Check-In Pending and Check-In Confirmation Status fields under the Appointment Settings section. |
- You will receive a toast notification stating 'Location details updated successfully'.
Practices can use this simple guide to learn about setting up the Patient Connect portal in CareStack.